Some reminders (for current clients who haven’t read this in their email, yet) and some new things you all should note:

(1) Please make sure you are checking/reading your email reminders. You should be making sure the date & time match what you have, and reading the included note at the bottom… I also post updates on Facebook & Instagram (schedule, availability, retail available, etc). PLEASE check these regularly.

(2) I only accept cash & credit/debit card. I do not take Venmo, CashApp, PayPal, Zelle, etc. If you bring cash, please bring *exact change*. I try not to keep cash at the salon.

(3) I am scent-sensitive. I ask that you pay close attention to your smells – perfume/cologne, shampoo, soap, smoke, body odor, etc. – & come in as unscented as possible. I use citrus scented items in-studio, as those scents don’t bother me.

(4) Schedulicity sends reminders 48hrs (email) & 24hrs (text) prior to your appointment. If you need additional reminders, please set one in your phone or write it down. FOR THE MONTHS OF NOVEMBER & DECEMBER, I AM REQUIRING 48 HOURS NOTICE FOR CANCELLATIONS!!! If you no show, or cancel with less notice, you will be charged the full price of your scheduled appointment (medical exceptions, within reason). Payment is due *immediately*, & failure to do so may result in cancellation of all future appointments, a required prepayment, &/or not allowing you to book in the future.

(5) You can make/cancel your own appointments, if you wish (Schedulicity does not currently offer you “reschedule” for some reason), up to 24 weeks out (that’s almost 6 months). I also changed the amount of time you have to cancel within Schedulicity yourself (no less than 5 days, or text me). If you don’t already have the ability to do so, and you’d like to, message me! As always, I can do it for you (and go out as far as we wish).

(6) Please text me when you arrive, & wait for me to come to the door. For the safety of all our service providers, our front door remains locked at all times. Please remain in your car until I let you in to the salon.

(7) Please be on time (5m early preferred)! This has been quite the issue lately… Most days, I’m extremely busy; usually scheduled back-to-back, with small breaks to stretch, use the restroom, & eat. When you are early, you may be interfering with my lunch or another client. When you are late, you potentially run into the next client’s appointment, or leave me no room to eat. Your best bet is 5 minutes early, giving you time to use the restroom, wash your hands, & get settled. If you are more than 5 minutes late, I may need to shorten your service (& you will be charged for the full service scheduled). If you’re more than 10 minutes late, your appointment may be shortened or cancelled, & charged accordingly.

(8) If you would like to upgrade your service, please message me ahead to make sure I have the time to do so. Upgrades include: nail art, IBX treatment, paraffin dip, scrub, massage, Dazzle Dry, Gel Polish, and more!

(9) Please do not bring anyone with you, unless I’ve given you explicit permission. One parent with minor clients is of course ok (required).

(10) Please do not bring food into the salon. Sealed/lidded drinks are ok but please limit your use, and use the coaster I provide.

(11) Please leave all unnecessary personal items in your car. Unless absolutely necessary, your phone is OFF LIMITS during your appointment. Please make sure to set your phone to “silent” or “vibrate” during your visit, & set it in my desktop organizer so as to not disturb the salon. I even have a charging station if you need it (bring your own USB cord).

(12) If you’re scheduled for nail art, please PM pics of what design you’d like AT LEAST two full days prior to your scheduled appt so I have time to pull items I’ll need before you come in. If you’re not scheduled for nail art, & you’d like to add it, message me as soon as possible to see if I have time in my books.

(13) If you’ve been in recent contact with anyone who’s been sick, or have any symptoms yourself, please cancel any appointments occurring within the next 3 days. It is my responsibility to protect myself, my other clients, my co-workers, and my family (especially my toddler grandson). Remember, I don’t get sick pay… My cancellation fee is waived if you sick-cancel *no less than two hours prior to appt*, and the morning of (for those who are scheduled in the afternoon). Sick cancellations made less than two hours prior/the morning, or if you show up to your appointment sick, you will be sent home, and charged full price.

(14) Between now & year-end, I’m adding one extra Tuesday per month!. These are (updated) November 14th & December 12th. Please let me know if you need to add or change an appointment to one of these dates. Also, check your appointments to see if we need to move/update/upgrade any to accommodate holiday parties, travel, etc (and may add a friend or relative to my books?).

(15) Ask me how to become a VIP! Also, removal of anything I apply is at no charge. Repairs & removals take time though, so make sure you schedule that.

(16) I know some of you have off/odd/non-traditional schedules. Therefore, you are welcome to message me any time/day, but I will not answer you outside of my “communication hours”, which are 8am-6pm, Monday-Saturday, no holidays. If you message outside of these, I will reply when my CHs resume.

(17) If you are scheduled for any pedicure service, DO NOT shave less than 24 hours before your appointment.

(18) As always, thank you for supporting my micro business!